911 Response Time Cost Calculator

Estimate what location data inaccuracies cost your community — and what accurate GIS coverage would recover.

Total population served by your PSAP

Or leave blank to estimate at 10 calls per 100 residents per year

Your agency's current average; national average is 7 minutes

Calls where address, unit, or indoor location is unclear; industry avg is 12–18%

Loaded cost of one unit in operation

Location Data Impact Report
Your Jurisdiction
GeoComm
Calls Affected Per Year
calls annually with location data issues
Additional Response Time Per Year
minutes of delay from location uncertainty (2.4 min avg per affected call; NENA)
EMS Cost of Delayed Response
in EMS unit time attributed to location data delays annually
Cardiac Arrest Risk Window
affected calls per year. Each additional minute of EMS delay reduces cardiac arrest survival probability by ~10% (American Heart Association).

School Safety Note

First responders entering a school without accurate indoor maps spend an average of 3–5 additional minutes locating rooms during an active incident. For a jurisdiction with K–12 facilities, indoor mapping gaps compound location data risk significantly beyond what standard address-level accuracy can mitigate.

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Estimates based on NENA and American Heart Association response time research. Actual impact varies by jurisdiction. The 2.4-minute average location search delay is derived from NENA research on dispatch uncertainty attributable to inaccurate or incomplete GIS data.